At BuyPower, we take customer service very seriously. I mean, our customers are all we have. It only makes sense that we do all we can to give them the best experience.
Using a tool can be quite overwhelming sometimes. And even when it is as simplified and convenient as Buypower, you’d still require assistance with some features.
This is why we’ve curated the best team we could possibly find to help you with your inquiries and issues. Our customer support team is made up of professionals who work round the clock to make your transactions with us as seamless as possible. They aren't called our SEAL TEAM for nothing.
Since the customer support team works 24/7, we have different channels you can reach us on. I’ll be sharing different ways you can contact Buypower’s customer service with you below.
1. The Buypower FAQ Page
Sometimes, you might like to do it yourself. You don’t want to reach out to us unless absolutely necessary. And we get that. This is why we created a page that answers all the questions that we get asked frequently. These questions revolve around using Buypower features, meters, token and debt issues as well.
You can scroll through this page and find out how to sort out these issues. If you don’t find a solution or the answer to your enquiry there, do contact us through the other mediums below.
2. Buypower's Customer Care Line
Do you prefer having phone conversations? Like having someone on the other end of the line to talk you through steps? Then reach us through our 24/7 customer service hotline.
To do this, simply dial the Buypower customer care line on 0908-749-3044.
Please note that this isn’t a toll-free line.
3. Buypower's LiveChat Feature
If you prefer texting a support agent like a friend, then this is for you. Maybe you like having a message to revert to when you want to solve an issue. You should try using the live chat feature on our website. Read more on how to use this feature, here
4. Chat with us on Facebook Messenger
If you’re on your socials discussing with your friends and you urgently want to make an enquiry, we are on Facebook Messenger. This is a way for you to always get in touch with us even when you’re with your friends.
5. Send us an Email
Do you like working with emails? Or would you like to cc a number of other organizations in your complaint or enquiry? Well this is for you. We have an email address you can always reach us on. Simply send us an email on firstname.lastname@example.org and we will be one reply away.
6. Fill our contact form
Would you like to give recommendations on a feature? Or perhaps you want to make inquiries without using any of the options above. Kindly reach out with a detailed requested through our contact form here.
We are always here for you. Do reach out to us if you need assistance with anything on Buypower.ng. We can’t wait to hear from you.
Let us know if this has been helpful.