Forgot Password? Here’s How to Reset Your BuyPower Login Password

Picture this: you’re in a blackout or you’ve almost run out of units. The first thing that comes to mind is to buy electricity using Buypower.ng.

However, after a number of trials, you are unable to login as you've forgotten your password. Your first response might be to create another account. But what happens to all your previous transaction details? Remember, your transaction history on Buypower is linked to your Buypower account.

This is why you should always reset your login password whenever you forget it. Not only will you be able to change it to a password you can remember, but you’ll also have access to your saved details like meter numbers and transaction history.

In this post, I’ll be showing you how to reset your BuyPower login password on both the website and the mobile app.

How to Reset Your Buypower Login Password

If you’ve forgotten your password and you’re using either the website or the mobile app, here’s how to make a reset

For Web

1. Log on to www.buypower.ng
2. Enter your phone number and click on ‘Buy Electricity’
3. Click on the blue ‘Forgot Password’ button
4. Enter your phone number again and click on ‘Send reset link’
5. A link will be sent to your registered Buypower number and email address.
6. Click on the link and follow the prompt you’ll get on your display screen

For Mobile App

1. Open your installed Buypower Mobile App
2. Enter your phone number and click on ‘Continue to buy electricity’
3. Click on the blue ‘Forgot your password?’ button
4. Confirm your phone number and click on the ‘Send Reset Link’
5. A link will be sent to your registered Buypower number and email address
6. Click on the link and follow the prompt you’ll get on your display screen

Now, you can always reset your password if you’ve forgotten it or if you want to change your password to a more secure one.

Note:  Kindly contact our 24/7 customer support team if your registered BuyPower number is no longer in your possession.

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