Our 2021 Review: It Was All About You
Success is the sum of small efforts, repeated day in day out. Our biggest efforts were in ensuring we were always one tap away when you needed us. Thank you for sticking with BuyPower.
It’s that time of the year again, where we reflect on our year by sharing a detailed account of our milestones with you. Here’s what happened in our 2021;
More Awesome Customers
When our founders launched Buypower a few years ago, they had one goal; to increase convenience for the average Nigerian.
Today, we’re super proud that we’ve been able to offer this convenience to over two million Nigerians including yourself.
We value the trust you’ve put in our service and cannot wait to provide you with seamless transactions in the coming year.
Our Customer Service was Unmatched
To ensure every single one of our customers has a great experience, we doubled down by implementing new strategies and updates.
Thanks to our relentless customer support team, we were able to significantly improve our customer support experience.
There are now faster ways to reach the representatives of our support army and this year, we recorded an even faster resolution time. The superhero Flash has nothing on us.
We Turned 5!
You heard that right. Five years of continually providing convenience in utility payments.
This year we took time to reflect on those who have made this possible. So, we celebrated our anniversary by visiting some of our loyal customers who have stuck with us since day one and we didn’t go empty-handed. You can watch our anniversary video here.
We also gave back to our community by contributing to a major road development project.
Birthed New Incredible Products
Amidst many product improvements, we launched two new babies to help solve your other utility needs;
Our Gift Page: In February, we launched the first Electricity gift page in Nigeria. You can now seamlessly send the gift of electricity to anyone in the country by simply visiting gift.buypower.ng
The Buypower Surge: We understand that no matter how much we love electricity, it can damage our appliances. So to help prevent that, we designed the Buypower smart surge to help protect your appliances during electrical surges. You can preorder yours here.
We Got an Amazing Ambassador
In the second half of this year, we unveiled Erica Nlewedim as our Brand Ambassador.
Erica has been an amazing ambassador of the brand by being a star and proving that dedication makes you shine. We’ve been able to achieve a lot with the star girl on our side this year and thus, grateful for the amazing partnership.
To continually provide top-notch service to our amazing customers, we had to expand our workforce by bringing passionate and talented people on board.
This year we welcomed Shalom, Oyinda, Princess, Jimoh, Timothy, Bukola, Adedotun, James, Yejide, Paul, Samuel, Hanatu, Tosin, Rukayat, Belinda, Eno, Livingstone, Musa, Nelson, Precious, and Tani
Next year, we hope to continue providing seamless service by putting our customers first and improving your experience with our platform.
For now, let’s celebrate the endings for they precede new beginnings
Cheers to the new year!
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